Telephone Systems

Features of our hosted phone systems:

  • Customer Web Portal
  • Unlimited training
  • Auto Attendant
  • Voice Mail
  • Voice Mail to Email (turns a voice mail message into a wave file and sends it to your email)
  • Shared Call Paths
  • Personal telephone number- DID
  • Incoming Caller ID routing (caller is routed based on their caller ID number)
  • Time of Day Call Routing
  • Extension Number Dialing
  • Ring Groups
  • Call Blocking
  • Internal presentation
  • Do Not Disturb
  • Call Forward
  • Transfer
  • Conference (3-way)
  • Hold
  • Music on Hold
  • Caller ID
  • Redial
  • Speed Dial
  • Company Wide Directory
  • Message indicator
  • Mobile Extension (Turn your cell into a system extension – outgoing caller ID is the business number)

Business Telephone Systems

Phone Systems for Business in the Greater East Texas, North East Texas, South West Louisiana (Bossier City/Shreveport) and beyond.

We offer more than 35 years of experience and the products to install, relocate, or upgrade your business telephones, voice and data systems, network cabling, fiber optics, access points, paging systems and all Telcom needs.

Our technicians go above and beyond with a vast level of experience and knowledge.

Communication is the lifeline of most businesses. This means that we strive for your effective and efficient means of communication at the best price!

Decision making is part of the daily routine for almost all businesses. In fact, every action taking place in an organization is a result of choices made. With the understanding of the importance of the right phone systems, wrong choices made in selecting phone systems can prove to be a big loss to any business. On the other hand, incorporation of the best and the right systems at the right prices strengthens the business and ultimately leads to its success.

Depending on a business capacity, the installing of phone systems is viewed as some kind of investment. Your Telephone system is an investment. This is because by installing the right system, it will last for longer and will require little maintenance. In the event the wrong system is chosen, then funds will go to waste as it will require upgrading or worse still a total overhaul.

We also offer Equipment Maintenance Contracts after your warranty expires!

For most people, making a choice on the right phone systems for their businesses is an overwhelming task. It is for this reason that many businesses have ended up choosing the wrong options and hence regretting afterwards. Well, it is of utmost importance for a person to be enlightened on the available phone systems and how they work for the right choice to be made. Whether one is looking for a phone system for a large company or a small one, it is important to communicate properly with the vendors or consultants so that choices are made on an informed basis.

Over the time, phone systems have been known to enhance productivity in the workplace. In addition, they are the most effective means of communication as they are the quickest method. This explains why choosing good phone systems coupled with the right features is the best way to go about your business.A thorough assessment of your business needs should be done before beginning the search for phone systems. Furthermore, a look into the future of your business will further assist in an evaluation of the right phone systems for you. By understanding your needs and the trends of your activities, you get an upper hand in choosing the right phone system.

What factors should be considered when selecting a phone system provider?

The most critical factor to put into serious consideration is the select-vendor to install your phone system. Whereas many vendors boast of the many items they have and the fact that they can satisfy your needs, it is important to select a vendor which you can build a working relationship together. Furthermore, it is highly advisable to choose a vendor who in the long run will be there for you just in case you may require his service.

However, such vendors can only be found through carrying out a thorough research on all providers. One way to establish this is through inquiring from acquaintances that have businesses like yours. In this manner, they will be in a position to advise you through their past experiences. Most probably by talking to several of these people, you will realize that there are a number of providers being recommended.

In any venture, be it business or non-business, the main aim of it is to get more returns from the initial investment. Therefore, even in phone systems, you need to ensure that the vendor provides training for the equipment they install for you. This is because if your staffs are not familiar with the systems, then precious time will be lost. So, for efficient use of this equipment, training on its use will be of great importance.

Do they provide regular updating? If so, how do they do it? There are vendors who operate remotely while there are those who will have to come to your station and still there are those who will give you instructions to do it by yourself. Either way, updates are important because they ensure your phone systems are up to date.

Another factor to look into is experience of a vendor. A more experienced vendor means he has been in business for long and therefore is very well versed in the installation procedure. This will mean even small things such as organization of equipment will be done efficiently to utilize the available space while ensuring your demands are met promptly. Also, they will be able to provide support and solve problems that may occur. Jones Comm reflect AAA+ rating from BBB and we are celebrating 20 years of service and sales as we count it a privilege to provide top customer service and more!

References list always available!

The provision of telephone systems are not just about a product; it is our services as well. We strive to inform so that the right choices with best prices are made and telecom success is our goal for everyone we serve!